COVID- 19 Health and Safety Measures at MPCO

 

To all our valued customers, we understand that many difficulties may be faced by you due to COVID-19.That is why MPCO are continuing to take all necessary health and safety measures to ensure you may experience a seamless delivery to your doors and consultation services, with the highest level of customer service provided

 

COVID safe in Person Appointments 

We are now conducting in person appointments at our Carlton Showroom. You can also chat with us via an online video or phone appointment, which can be booked here through our booking form.

Delivery and Pickups

For available products, if you are withn 5 km of Campbellfield you are welcome to pick these up at our warehouse at 8a Humeside Drive, Campbellfield, 3061 by stating your desired time and date in our contact form for which we will be in contact to arrange your desired pick up time and day. This option is not available to choose through our online checkout process.

We are currently delivering products for $45 within Melbourne Metropolitan only. Simply proceed through our usual online checkout process to place an order. 

Internal, On Site and Deliveries 

As guided by the Health Department and other Governmental Authorities, we will continue to follow all procedures to minimise COVID-19 risk management and continuously take extreme precautions both internally whilst preparing your orders, in transit and when on customer sites.

With a COVID-19 Delivery Site Plan in place, updated as necessary due to the fluid situation this entails, our team remain acutely aware of their surroundings at all times, with hygiene and social distancing critical to the success of our operations both for our staff and their families, and our customers.

We have a contactless delivery system, with confirmation of delivery emailed to you once your goods are delivered to your door. Our drivers are COVID safe equipped to provide such a service.

For our full Delivery and Shipping policy, click the Shipping and Deliveries link at the bottom of our website. 

 

We will be updating this page as much as possible to keep you in the know about the changing situation and services available. Thank you very much for your cooperation and support! 

Sincerely,

the MPCO  team.